NOT satisfied with our products ? Or you just simply do not like it ?
Do NOT worry as we, HERMO.my, provides the best after sales service in Malaysia where we will refund to you once this application are submitted to us and send back the items/goods to us in 14 days time period with or without any valid reasons for returning .
*Please do keep your Delivery Order documents (D.O)/Receipt as the proof of purchasing and your ORDER NO. for our quick reference.
Please e-mail to us with the following format of Refund Application Form:
Name:
HERMO Account:
Address:
Telephone / Handphone :
Order No:
Product Name:
Receive Date:
Return Date:
Reason:
(For feedback purposes)
Price:
Postage/Mailing Cost:
(Please attach a copy of postage receipt/document)
*Photocopied of D.O / Receipt are required
Once completed, please email to us at admin@hermo.com.my
If you have any difficulties or problems, please do not hesitate to contact us at
016-766 8025
Our administrator will contact you once the confirmation of your D.O/Receipt and then refund in full within 7 days.
